Rivac LabsOperations Manager
Operational inefficiency rarely announces itself — it shows up as missed deadlines, unclear ownership, and a sense that the team is busy but not necessarily productive. This service applies Lean and Six Sigma discipline to real operations: mapping current-state processes to find waste and bottlenecks, modeling capacity against actual demand, and standing up the KPI governance that keeps performance visible instead of anecdotal. It's for operations leaders who know something is inefficient but don't have the bandwidth to map it themselves while also running day-to-day operations. You get a documented, de-bottlenecked process and a KPI dashboard that tells you the truth about performance going forward.
How We’d Approach This
A clear, staged plan — not a black box
- 1
Map the current-state process end to end and identify where time, capacity, or quality is actually being lost.
- 2
Pilot a fix on the single highest-impact bottleneck and measure the before/after against a defined metric.
- 3
Review the results with the operations team and confirm the fix before rolling it out further.
- 4
Standardize the improved process and stand up ongoing KPI governance and reporting.
What You Get
Deliverables from this engagement
- A current-state process map with bottlenecks identified
- A capacity model tested against real demand data
- A documented, improved standard operating procedure
- A KPI dashboard with governance cadence for ongoing tracking
Six Ways We Could Architect This
Different engagement, different build — pick the shape that fits
There’s more than one way to deliver on this service. Browse a few of the ways we’d structure the work, depending on your speed, budget, and integration needs.
Ready to get started?
Tell us what you’re trying to get done and we’ll help you find the highest-leverage place to start — scoped small enough to prove itself before you commit to anything bigger.
Talk to us about Operations ManagerMost engagements like this start as a $500–$2,500 pilot — see full pricing.