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Rivac AI Labs
Specialized & Cross-Industry Services

Agents Orchestrator

As AI systems move from single chatbots to fleets of specialized agents, the hard problem stops being any one agent's capability and becomes coordination, who hands off to whom, how conflicts get resolved, and what happens when two agents disagree. This service designs and builds the orchestration layer: task routing, handoff protocols, conflict resolution, and monitoring across a multi-agent system so the whole is actually more reliable than any single agent. It's for teams already running or building multiple AI agents who are hitting coordination failures (dropped handoffs, duplicated work, silent disagreements) that a single-agent mindset doesn't solve. You get a coordination layer that makes your existing agents work as a system instead of a pile of independent tools.

This is a capability we deliver for you as a service, not a role we’re hiring for.

How We’d Approach This

A clear, staged plan, not a black box

These are the service-specific steps inside our six-step process.

  1. 1

    Diagnose your current multi-agent setup to find where handoffs drop, work duplicates, or agents silently conflict.

  2. 2

    Pilot an orchestration layer on the two or three agents causing the most coordination failures.

  3. 3

    Review orchestration performance against the manual or ad-hoc baseline with your team.

  4. 4

    Roll out full orchestration across the agent fleet with monitoring and human escalation paths.

What You Get

Deliverables from this engagement

  • An orchestration layer with defined task-routing and handoff protocols
  • Conflict-resolution logic for disagreeing agent outputs
  • A monitoring dashboard showing agent-to-agent handoffs and failures
  • Documented escalation paths for cases requiring human judgment

Six Ways We Could Architect This

Different engagement, different build, pick the shape that fits

There’s more than one way to deliver on this service. Browse a few of the ways we’d structure the work, depending on your speed, budget, and integration needs.

Read all 6 architectures as text

Lean Fast-Start Architecture

Setup

  • Agent Inventory and Roles Defined
  • Manual Handoff Rules Documented
  • Shared Task Log Sheet

Pilot

  • Two Agent Pilot Selected
  • Basic Task Router Script
  • Manual Conflict Resolution Check

Rollout

  • Team Review Session
  • Documented Handoff Protocol
  • Escalation Path Defined
  • Rollout to Remaining Agents

Lean Tooling

  • Shared Spreadsheet Tracker
  • Simple Message Queue

Cloud-Native / Managed Services Architecture

Agent Layer

  • Specialist Agent Pool
  • Managed Message Bus
  • Agent Registry Service

Orchestration

  • Managed Orchestration Engine
  • Task Routing Service
  • Conflict Resolution Service

Storage Layer

  • Agent State Warehouse
  • Cloud Data Warehouse
  • Task History Store

Presentation Layer

  • Orchestration Monitoring Dashboard
  • Ops Reporting Portal
  • Automated Failure Alerting

Event-Driven & Automation-First Architecture

Triggers

  • New Task Submitted Event
  • Agent Completion Webhook Event
  • Agent Timeout Signal

Automation Pipeline

  • Task Event Queue
  • Orchestration Engine
  • Handoff Routing Worker

Human Checkpoint

  • Human Reviews Escalated Conflict
  • Manual Resolution and Reroute

Delivery

  • Automated Task Handoff Execution
  • Agent Performance Tracking Event
  • Slack Alert on Handoff Failure
  • Task History Store Update

Enterprise-Grade & Compliance-Ready Architecture

Governance

  • Agent Governance Board
  • Orchestration Policy Approval Gate
  • Role Based Access Control

Secure Processing

  • Encrypted Inter Agent Message Bus
  • Human Escalation with Audit Trail
  • Agent Access with Logging

Redundant Infrastructure

  • Primary Orchestration Cluster
  • Failover Orchestration Cluster
  • Automated State Backup

Audit and Reporting

  • Immutable Handoff Audit Log
  • Compliance Reporting Dashboard
  • Executive Sign Off

AI-Augmented, Human-in-the-Loop Architecture

Data and Signal Layer

  • Historical Task and Handoff Data
  • Agent Capability Metadata
  • Conflict Pattern Signals

AI Routing Layer

  • Task Routing and Conflict Prediction Model
  • AI Recommended Handoff Plan
  • Confidence and Risk Scoring

Human Approval Gate

  • Human Reviews High Risk Handoff Plan
  • Edits and Escalation Rules Captured

Publish and Learn

  • Approved Handoff Plan Executed
  • Agent Outcome Performance Capture
  • Feedback Loop into Routing Model
  • Rejected Plan Returned to AI

Integration-Heavy / Ecosystem-Connected Architecture

Client Systems of Record

  • Client CRM
  • Client Ticketing Platform
  • Client Data Warehouse

Integration Layer

  • Two Way Sync Middleware
  • API Gateway
  • Identity and Access Sync

Orchestration Operations

  • Agent Registry Service
  • Orchestration Engine Workflow
  • Task History Store

Shared Reporting

  • Unified Ops Dashboard
  • Slack and Email Notifications
  • Executive Scorecard

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Ready to get started?

Tell us what you’re trying to get done and we’ll help you find the highest-leverage place to start, scoped small enough to prove itself before you commit to anything bigger.

Talk to us about Agents Orchestrator

Most engagements like this start as a $500–$2,500 pilot, see full pricing.

Questions? Book a free call