Rivac LabsTiered Monthly Retainers (Core/Growth/Enterprise)
This is the ongoing support structure sized to how many AI systems and workflows you actually have running, not a one-size package everyone gets pushed into. Core covers a single system with baseline monitoring and support; Growth adds more systems, faster response windows, and proactive tuning; Enterprise covers a full AI portfolio with dedicated capacity and priority handling. Most clients who reach this stage have moved past a single pilot and now carry real production dependencies, and need a support relationship that scales with system count rather than forcing a renegotiation every time they add a workflow. The tier is picked based on your actual footprint and can move up or down as that footprint changes, so you're never paying for support capacity you don't need.
How We’d Approach This
A clear, staged plan — not a black box
- 1
Diagnose your current AI system count, usage volume, and support needs to recommend the right starting tier
- 2
Pilot the recommended tier for one billing cycle against real ticket and monitoring volume before locking in a longer term
- 3
Review actual usage against the tier's included hours and response times at each renewal to confirm it still fits
- 4
Adjust the tier up or down as your AI footprint grows or consolidates, with pricing tied transparently to what's covered
What You Get
Deliverables from this engagement
- A documented tier agreement listing exactly what systems, hours, and response times are covered
- Monthly usage tracking against included support hours
- A defined path to upgrade or downgrade tiers as your footprint changes
- Direct access to the monitoring and support systems for whichever tier you're on
Six Ways We Could Architect This
Different engagement, different build — pick the shape that fits
There’s more than one way to deliver on this service. Browse a few of the ways we’d structure the work, depending on your speed, budget, and integration needs.
Ready to get started?
Tell us what you’re trying to get done and we’ll help you find the highest-leverage place to start — scoped small enough to prove itself before you commit to anything bigger.
Talk to us about Tiered Monthly Retainers (Core/Growth/Enterprise)Most engagements like this start as a $500–$2,500 pilot — see full pricing.