Rivac LabsUX Researcher
Most product decisions inside a company get made by whoever argued loudest in the meeting, not by what users actually do. This service replaces that with structured user testing, interviews, and behavioral observation that gives your team an evidence base instead of a hunch. It's for teams about to make an expensive design or roadmap bet and who want to know, before they build, whether real users will actually behave the way the plan assumes. The result is a prioritized set of findings tied directly to design decisions — not a research report that gets read once and shelved.
How We’d Approach This
A clear, staged plan — not a black box
- 1
Diagnose the specific decisions at stake and define the research questions that would actually change them
- 2
Run a focused pilot round of moderated tests or interviews with a small set of representative users
- 3
Synthesize findings into a prioritized set of insights and present them against the decisions they inform
- 4
Hand off a repeatable testing playbook and cadence so research keeps happening after the engagement ends
What You Get
Deliverables from this engagement
- Research findings report tied to specific design decisions
- Prioritized insight backlog
- Annotated test recordings or highlight reel
- Updated personas and journey maps where relevant
- Reusable testing playbook and script for future rounds
Six Ways We Could Architect This
Different engagement, different build — pick the shape that fits
There’s more than one way to deliver on this service. Browse a few of the ways we’d structure the work, depending on your speed, budget, and integration needs.
Ready to get started?
Tell us what you’re trying to get done and we’ll help you find the highest-leverage place to start — scoped small enough to prove itself before you commit to anything bigger.
Talk to us about UX ResearcherMost engagements like this start as a $500–$2,500 pilot — see full pricing.